Exchanges & Returns


At Pre-Porter Luxury, we allow exchange of items provided the items are returned to us within 2 business days and as long as the security label tag is intact. 


If the security label tag has been removed, Pre-Porter Luxury would gladly re-sell the item for you. However, we do not perform monetary refunds.


Should you wish to exchange your item for another, the value of the item you wish to buy should at least match that of the exchanged one. If the new item is of more value, you can just pay the difference.