Careers

Job Vacancy:

Title: Database and Operations Manager

Summary:

As a Database and Operations Manager at our preowned luxury business, you will play a crucial role in managing our inventory system, overseeing various operational tasks, and communicating with the team to ensure a smooth work flow process. Your duties will include entering inventory data from consignors into our system, updating the system when items are sold or returned, preparing payments for consignors upon the sale of their items, generating delivery orders with our driver as well as other shipping and delivery companies, communicating with our buyers and sellers via WhatsApp web and DM when needed, maintaining showroom cleanliness and organization, managing returns, and ensuring accurate stock counts. Your attention to detail coupled with your communication abilities will contribute to the smooth operation of our business and the satisfaction of our customers.

Responsibilities:

• Inventory Management:
  - Enter consignors' inventory details into our database system accurately and efficiently.
  - Update inventory records regularly, ensuring all relevant information such as pricing, descriptions, sales, deferred payments and availability is up-to-date.
  - Monitor inventory levels and communicate with consignors regarding pricing adjustments, item status, and sales progress.
  - Collaborate with the sales team to ensure accurate and timely updates to the system after sales or returns.
  - Collaborate with our Cyprus and Qatar office closely for items sold in other locations.
• Consignor Payments:
  - Calculate consignor payments based on sales transactions and agreed-upon commission rates.
  - Prepare payment reports and ensure accurate and timely payment processing to consignors.
  - Maintain detailed records of consignor payments, ensuring transparency and accuracy.
• Delivery Order Preparation:
  - Generate delivery orders in the morning, and transactions from the previous day.
  - Organize and prepare items for delivery, ensuring they are properly packaged and labeled.
  - Coordinate with drivers to ensure timely and accurate delivery of orders.
• Showroom Maintenance:
  - Ensure the showroom is clean, organized, and visually appealing at all times.
  - Arrange inventory displays and maintain an aesthetically pleasing showroom environment.
  - Conduct regular inventory checks to identify any discrepancies and take necessary actions to resolve them.
• Returns Management:
  - Handle returns from clients, ensuring they are processed accurately and promptly.
  - Verify the condition of returned items and update inventory records accordingly.
  - Collaborate with the sales team to address any customer concerns or issues related to returns.
• Stock Control:
  - Conduct regular stock counts to ensure inventory accuracy and identify any discrepancies.
  - Implement and maintain inventory control procedures to minimize losses and prevent inventory shrinkage.
  - Investigate and resolve any stock discrepancies promptly and efficiently.
• Communication:
  - Answer clients when needed and assist them with any questions they may have.
  - Answer consignors regularly when they have any questions.
• Website updates
  - Update the sales and out of stock items on the website ensuring the website is always up to date and liaise closely with our marketing team to ensure a smooth flow of work.

Qualifications:

• High attention to detail and strong organizational skills.
• Excellent knowledge of English, both written and verbal, to communicate effectively with consignors, colleagues, and clients.
• Proficiency in Excel to manage inventory data, generate reports, and perform data analysis.
• Previous experience in a similar role and general knowledge of the luxury retail or consignment industry.
• Strong problem-solving skills and the ability to work efficiently in a fast-paced environment.
•  Exceptional communication and interpersonal skills to interact with various stakeholders.
•  Proactive mindset and ability to prioritize tasks and meet deadlines.
• Ability to work independently and collaboratively as part of a team.
• Familiarity with inventory management systems and databases is a plus.
• Knowledge of luxury fashion brands and trends is beneficial.

For any interest kindly send your resume on [email protected]